shipwithmuse

№ 0962X post

Agent-to-agent customer service on a coffee order

Prakash put Muse on a double-shipped coffee subscription order; it logged in, confirmed he was billed only once and drafted a support email that got a reply from a CS agent within two minutes letting him keep the extra bag.

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Prakash

@8teAPi

Prakash put Muse on a double-shipped coffee subscription order; it logged in, confirmed he was billed only once and drafted a support email that got a reply from a CS agent within two minutes letting him keep the extra bag.
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